HRC Fertility

I got on with HRC because they had 2 clinical trials going on that would cover IVF for participants. I followed all of the steps I was asked to follow, sent my testing in, and Angela Ho completely ghosted me. I sent email after email over the course of months and never got any response. I sent emails to her directly, and tried to contact HRC through their contact form. Even the one where I told Angela that I wanted to know either way, so I could make alternative plans for my fertility if I'm not going to be moving forward in the clinical trial. I called the office and was completely brushed off. They didn't even ask for my name or contact information or anything. When they were rushing me off the phone, I said "Don't you want any details? My name? My number?" To which the receptionist replied, "Oh yeah yeah go ahead" Such a disappointment!! I went all the way to the valley, got childcare because my daughter wasn't allowed in, for what?

Had a great infertility consultation with Dr. Handelsman. We learned a lot about the process and infertility in general. His bedside manner was great - we felt comfortable the entire time and all of the staff were very kind to us! We didn't continue with the clinic since we ended up getting pregnant naturally right after the consultation - I joked that Dr. Handelsman was the good luck charm we needed. Thanks, anyway, to the staff and doctor!

My husband and I had a very positive experience with HRC Fertility Encino. We are truly grateful to Dr. Boostanfar and his team for their care and support throughout the process. What really stood out to us was how closely everything was monitored—my medications were adjusted in real time based on my response, which made me feel very safe and well taken care of. Diana and Mei were extremely responsive and efficient in confirming my medication plan, and they always explained each step clearly, which made the whole process much more reassuring. Their communication was timely, clear, and very helpful throughout. We are very happy with our results and truly appreciate the level of attention and professionalism from the entire team. We would definitely recommend HRC to anyone going through fertility treatment.

Dr. Boostanfar and Sophie were an incredibly hands-on, supportive team, and I truly can’t thank them enough. From our very first consultation, Dr. B made a lasting impression. One of the first things he said to me was, “I don’t believe in unexplained infertility,” and he meant it. He took the time to run thorough testing and was able to identify what was going on. Thanks to him, we are now expecting our baby girl—something we will always be grateful for. Dr. B is everything I hoped for in a doctor and more. He made sure I fully understood every test and procedure, and always kept me informed every step of the way. His level of care and attention is truly unmatched. His team is just as incredible. Sophie was my absolute saving grace throughout this journey. She is patient, knowledgeable, and made me feel completely at ease during every appointment. That meant more to me than I can express. The entire HRC team made such a difference in our experience. The front desk staff was always warm and welcoming, and the phlebotomists were wonderful. Carla and Daisy consistently made my blood draws quick, comfortable, and as painless as possible. I could go on for hours about how much I love HRC, Dr. B, and Sophie. If you’re looking for a fertility doctor who is truly dedicated to helping you achieve your dream of having a baby, I wholeheartedly recommend Dr. B. And if you want a clinic that makes you feel supported and at home every step of the way, HRC is the place to go.

I had a very disappointing experience with HRC Fertility. Unfortunately, they were not helpful at all throughout the process. They kept ordering basic tests that we had already done before at other places for much cheaper. What made it worse was that they never clearly explained the costs beforehand. They billed our insurance immediately for multiple things and also charged us at the time of the visits. Months later, we started receiving additional bills asking us to pay even more out of pocket for the same regular tests. No one warned us that these tests would result in extra charges later. It feels very unfair and misleading. If we had known the real cost in advance, we would have never agreed to repeat those tests there. Overall, it felt like they were more focused on using our insurance and charging as much as possible rather than actually helping us. I would not recommend this clinic based on our experience. Do not waste your time and money here there are multiple better places to have your treatment.