RMA of New York: Brooklyn

I had an excellent experience with RMA Brooklyn from start to finish. The entire team was incredibly organized, thorough, and supportive throughout the egg freezing process. They made sure I understood every step, from the medical timeline to the financial aspects, and were always transparent about what to expect. I really appreciated how proactive they were in preparing me for each phase and how responsive they were whenever I had questions.

I would highly recommend Dr. Rachel Danis to anyone looking to create or grow their family. My husband and I were trying for 3 yrs and felt like motherhood would maybe never be in the cards for me. After going through one full round of IVF w Dr. Danis we got lucky and had a successful transfer on the first transfer. While I understand that this is not always the case for everyone and maybe I was just lucky I felt like none of this would have been possible without the team I was working with. All of the doctors I have encountered while there all treated me with respect and were easy to talk to. The nurses were very nice and any questions I had were always answered with a call back or message through their patient portal. I really have nothing bad to say about my experience there. Just note as a new patient for any monitoring appts it’s from 7:15-9am and although you are scheduled for a time it’s on a first come first basis for monitoring appts only. This was not an issue for me but just something to keep in mind.

I have been a patient of RMA Brooklyn ever since I froze my eggs in 2020! I can't say enough wonderful things about RMA Brooklyn. Fertility is such a an emotional, scary, personal, and individual experience and what was more important to me than anything is to feel 100% confident that I was getting the best care possible and I have felt that way with RMA since day 1. From Dr. Lekovich to Dr. Setton and the entire patient care team and finance teams that make a highly stressful and emotionally charged experience as comfortable as it could possibly be. I have so much trust in my doctors at RMA that if they can't help me, no one can. I feel lucky that I'm able to continue my journey with RMA and for anyone looking into options related to fertility I can't endorse RMA Brooklyn enough.

I had an amazing experience at rma of Brooklyn. Dr Robby setton was so patient and made a hard experience as easy as possible. I found the nurses especially nurse Sarah to be so amazing and helpful. Felicia was also so sweet. Octavia at the front desk always greeted me with a smile and made the whole experience feel a little bit better. Highly recommend rma of Brooklyn

It took me a long time to write this review because I wanted to move on. I suffered PTSD afterward, but after meeting someone who had a similar consultation with the same doctor, I felt obligated to share my experience so others can make an informed decision. We chose RMA Brooklyn for its convenience and multiple NYC locations. We consulted with Dr. Lekovich, who was friendly but very straightforward about our age and the likelihood of multiple cycles. The facility was new and close to home, and I assumed this would be a fairly simple process. Red flags appeared early. Daily bloodwork often meant waiting close to an hour with no timeframe provided. After the initial consultation, I rarely saw my doctor, only once during the nearly 10 day process. After my egg retrieval, I fainted at home. My husband called RMA multiple times asking what to do, but only nurses responded, saying I just needed to hydrate. He ultimately took me to the ER, where I was diagnosed with internal bleeding and required emergency surgery. The ER doctor told us they could not reach anyone at RMA and called the situation “despicable.” No one from RMA assisted, followed up, or offered any apology. While Dr. Lekovich was aware of the situation, it almost felt like the clinic as a whole had no idea what was happening. Nurses contacted us during recovery only to discuss routine next steps for the IVF procedure, but no one from the hospital reached out to check on me, offer comfort, or explain the emergency. If a patient nearly lost her life, you would expect the clinic to proactively reach out, but we had to contact them ourselves just to understand why this happened. When we finally spoke with Dr. Lekovich by phone, she stated that this type of complication occurs about one in every 5,000 cases at RMA. We were stunned. This was never disclosed beforehand and was framed as unfortunate but not her responsibility. After switching to a different hospital, our experience was completely different. Although the commute was slightly longer, they had a Brooklyn satellite office for simple check-ins, wait times under five minutes, and doctors and nurses who were attentive and communicative. I always saw my assigned doctor or was notified if they could not meet in person. To this day, I still do not know the exact cause of what nearly cost me my life. I feel obligated to warn others. NYC has many excellent IVF programs, and you do not need to settle for a place where patient care disappears the moment you are no longer an “easy” case. IVF may be a two-week process or a long and difficult journey. Choose your provider carefully. I sincerely hope RMA is not the one you choose.