Phoenix Sperm Bank

There is no clear statement if the seal on the container is to be broken by user. Awkward environment and would not try again.

Staff was nice and professional. I went in and it was all women staff. I'm not sure why there are negative reviews about professionalism. Btw the mask mandate isn't required anymore despite the email. We'll see if things change once I get accepted or not which seems to take 2 donations and a total of up to 4 visits. -update- so prior to going in I had motility testing done elsewhere which showed avg levels. But at this place they said "you are infertile and have 0 motility"... Apparently they lied about who they are looking for and wasted my time and wouldn't allow me to come back and try again until 6 months... It's rare anyone gets picked and when you do they're definitely racially biased but won't tell you so they don't get sued.

Best place ever. Was gonna get paid gave my cash to the girl who helped me fill the cup.

Stay away! False advertising! Their website is purposely misleading. You will not get paid unless you make it to your fourth donation, which is only 1-10% of applicants. They do not tell you this until AFTER your donation. Also, their website promises $70 per donation, but I was told there that it's in fact only $50.

The receptionist/woman at the front desk is the worst customer service experience I've ever had. She's incredibly rude, curt, and doesn't make eye contact. Also, apparently I have to sit in the hallway outside the door instead of inside the waiting room for the sake of the donors' anonymity. You have got to be kidding me. Like I can't see exactly who walks through the door while I sit outside of it.