Fertility Centers of Illinois in Hinsdale

I am so incredibly grateful that I chose Fertility Centers of Illinois and Dr. Uhler to guide me through my IVF journey. From the very beginning, Dr. Uhler was thorough, knowledgeable, and always made me feel comfortable during what can be such an emotionally and mentally difficult process. She truly took the time to make me feel supported every step of the way. The care team at the Hinsdale office was also amazing. The ultrasound techs and phlebotomists were always so kind, supportive, and genuinely a joy to see during the strenuous weekly monitoring appointments. Even the front desk staff was always helpful and welcoming. Most importantly, Dr. Uhler and her team made my transfer day feel so special. My husband and I left feeling incredibly happy. We truly couldn’t have asked for a better experience. I am now 30 weeks pregnant with our baby boy, and I have Dr. Uhler and her team to thank for helping make this dream come true. I would wholeheartedly recommend Dr. Uhler to anyone struggling with infertility. She is truly the best.

I had an extremely disappointing and unacceptable experience at the Hinsdale location. I drove 30 minutes to my appointment, arrived early, and was turned away immediately because I had my child with me. My appointment was canceled on the spot. No one had ever informed me that children are not allowed in the office. This was never mentioned when scheduling, during confirmation, or in any reminder beforehand. This is not a minor detail. This is critical information that directly impacts whether a patient can even attend their appointment. The complete lack of communication is inexcusable. What made the situation even worse is that the office was completely empty, yet no effort was made to offer any kind of solution or accommodation. Instead, I was simply told I needed a new order to reschedule, wasting my time and setting back an already time-sensitive process. Fertility treatments are not casual appointments. They involve strict timelines, coordination, and emotional investment. The lack of empathy, flexibility, and basic communication shown here is extremely concerning. Situations like this reflect very poorly on the level of care and professionalism patients can expect. This entire situation could have been easily avoided with proper communication. Patients deserve better.

I had three embryo transfers with Fertility Centers of Illinois in Hinsdale starting July 1, 2024. It’s been a long journey—my first transfer (a medicated cycle) failed, the second resulted in an ectopic pregnancy, and the third has blessed me with twins. After about a year and eight months with FCI, I’m now transitioning to my OB-GYN care for my twin pregnancy. I want to highlight Dr. Uhler, who has been incredibly caring and skilled. She consistently followed up with me after important milestones and genuinely showed compassion throughout the process. Her attentiveness made a significant difference in my experience. I was initially with Dr. Sipe for my first transfer, and my experience was quite different. Communication was more difficult, and I found him harder to reach. I also felt strongly encouraged toward a medicated cycle, even though a natural cycle was an option and would have been more manageable for me personally. The front office staff, including Karan and Seyeda, have been kind and supportive. I recommend calling early for appointments, as they manage a high volume of patients—many of whom are going through emotionally challenging experiences. Their responsiveness improves when you’re proactive. Erica, who performed my ultrasounds, was gentle, patient, and always willing to answer my questions, which I really appreciated. Overall, my experience improved significantly after switching doctors. I believe FCI provides strong medical expertise and continues to improve its customer service. That said, your experience may vary depending on the doctor and care team you are assigned to.

I started my journey at FCI and have now officially graduated, and I wanted to take a moment to share how grateful I am for the incredible team. Dr. Uhler was knowledgeable, patient, and genuinely caring. She took the time to explain every step of the process, answered all of my questions, and always made me feel supported during what can be an emotional and overwhelming journey. The nursing team was equally amazing. They were always kind, responsive, and reassuring. I also want to say thank you to the front desk team. They were always welcoming, organized, and helpful with scheduling. Every interaction was pleasant, and they made the entire experience feel smooth and well-coordinated. FCI truly has an outstanding team. I am so thankful for the care, professionalism, and support I received throughout my journey. I couldn’t have asked for a better experience.

If you're a woman who is nervous about starting your IVF journey, please take the leap of courage and go to FCI - they will take care of you. I've never felt so cared for by an entire office. The fertility journey is scary and knowing my husband/I were in good hands made it all better during every stage of the process for everything we each needed to go through. We are both going to miss seeing Karen and Sayeda, who ensure the office runs smoothly, provide an efficient experience, and who's smiles/caring words gave me reassurance during moments I needed it most. I adored getting my ultrasounds with Stacy, who was so encouraging, warm, and helpful (plus the incredible others, who's names I don't recall). I appreciated all the informative nurses, including nurse Brittany, Natalie, and Jessie - they never made me feel like I had too many questions (which I did!). They kept me informed and it helped us feel more confident in our progress week after week. Also, the phlebotomist - wish I could remember her name because she was also fantastic and holds down the fort there. The embryologists were absolutely kind and are well versed in their craft. Last but not least, Dr. Uhler and Dr. Nani. So knowledgeable and extremely thorough. Im so grateful my acupuncturist recommended this office to me. FCI made my dream of becoming a mother a reality. My husband and I are so grateful and look forward to working with them in the future because this is a place you can truly count on.